Frequently Asked Questions


A friend is thinking about joining me on the Ride, when is the registration deadline?

Great! The Ride does not have an official registration deadline, but requires a $1,000 fundraising minimum and is a strenuous endurance event. Experienced riders (and fundraisers) may be comfortable joining with little time to prepare, but those new to cycling are encouraged to sign up early and follow RFAC's full training schedule. Please direct all training questions to James Craig

If I choose to sign up for the 100-mile option what should I expect?

Participants completing the 100-mile option will be shuttled to YMCA Camp Eberhart on Saturday, September 9, spend the night at camp and complete their 100-mile ride from Camp to Chicago on Sunday morning. 100 mile participants are invited to attend the Opening Ceremony on Saturday morning, but will receive an alterate meeting time and location on Saturday to board shuttles with bikes and gear. Provided shuttles are not mandatory, but TPAN cannot assist in returning cars driven to Camp Eberhart. Gear will be transported to be picked up at the finish line. 


How does Test Positive Aware Network utilize the contributions?

Donations to the Ride support TPAN's Community Partners, and are used to help sustain TPAN's programs and prevention services. TPAN's services are free of charge to all clients, and your contributions support and enhance our programs not fully-funded by grants. For example, transportation can be a barrier for many of TPAN's clients living at or below the poverty level. Money from the Ride is used to purchase transportation cards to distributed to our clients, so everyone can benefit from all TPAN has to offer, regardless of their socioeconomic status. Below are some of the other ways Ride donations could be used:

  • $20 could buy one HIV test with pre and post-test counseling
  • $50 could cover one, two-hour session of Future Focused, TPAN’s therapy group for individuals who are newly diagnosed or just coming to terms with their diagnosis
  • $100 could cover the cost of a one-hour session with one of TPAN’s licensed therapists
  • $500 could allow one person to complete TEAM, TPAN’s in-house, peer-led HIV treatment education program that provides a solid foundation of knowledge about the important aspects of living with HIV
  • $600 could allow one couple to attend The Two of Us, TPAN’s six-week group for couples in which one is HIV positive and one is HIV negative

I am injured or can no longer participate in the Ride for AIDS Chicago, do I still need to raise money?

Obviously we hope this doesn’t happen! When you registered as a Rider for the 2018 RFAC, in lieu of registration fees, you made a fundraising commitment of $1,000. The waiver you agreed to said, "If for any reason, injury or otherwise, I am unable to participate in the RFAC, I am still committed to raising at least $500 for TPAN." Thank you for committing to help Chicago's HIV community by raising $500, regardless of whether you can complete the event.

If I don’t meet my minimum fundraising commitment, what happens?

If you don’t meet your minimum fundraising commitment and you are still planning on participating in the RFAC, you will have the option to self-pledge the remainder of your commitment, or sign a recommitment form upon check-in at the Ride stating that you will provide the final amount upon completing the event.


Can friends and family make a donation to a participant by going through the main website?

Yes. On the RFAC home page friends and family can locate a participant by clicking on the “Search Participant” button. By typing in the name of the participant, they will be directed to the Participant’s personalized fundraising page.

How can I see who has donated to me?

Go to the log-in section on the site. Use the username and password that you received when you registered for the event. Click on “My HQ.” You can then view your Donor list and the amounts that have been donated.

I forgot my username and password. How can I find out what they are?

Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.


All of my Donors are not showing up on the scroll mechanism. Why?

As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.


What is Blackbaud?

Blackbaud is a marketing infrastructure service provider offering advanced Internet fundraising solutions to charitable, educational and political organizations. Blackbaud has contracted with us to provide online support for the Ride For AIDS Chicago 2018. Through the website you can register for the event, collect donations from family and friends and more.

Is my information secure?

Yes. RFAC's website and fundraising pages are powered by Blackbaud, which use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. Additionally, Blackbaud's database server used an encryption engine to store your data securely.


Where is the best spot for friends, family, and loved ones to cheer me on or support me along the route?

Please visit Event Weekend Information for up-to-date maps with cheering stations.